 |
| Account |
|
| A unique number that identifies your account. Your account number is defined by the type of
service (gas or electric) and your service address. If you have more than one service address or both gas and
electric service, you have more than one account number. If you need to contact TXU, have this number ready.
You will also need this number when paying your bill in person at payment locations.
|
| Back to top of page
|
|
| Average Billing Plan Balance |
|
| If you participate in the Average Billing Plan, your bill shows Average Billing Plan Balance.
This is not the amount on your bill you pay. Instead, you pay the Total Amount Due. The Average Billing Plan
Balance is the accumulated difference between the cost of your actual usage and the amount you were billed.
|
| Back to top of page
|
|
| Balance Forward |
|
| The amount you owe on your previous bill.
|
| Back to top of page
|
|
| Billed Deposit |
|
| A deposit that is sometimes required when you set up new service, or if your service has been
interrupted due to TXU's not receiving payment. It is not prepayment of your bill. You must still pay each month
for the energy you use. This deposit is held until twelve consecutive months of timely payments have been made, or
until the account is closed (TXU no longer services that location). If you transfer service, the deposit is
transferred and applied to the new service location. Possible waiver will vary for each customer.
|
| Back to top of page
|
|
| Billing Address |
|
| The address to which your bill is sent. This address may be different than the address
that is receiving service.
|
| Back to top of page
|
|
| Billing Cycle |
|
| The start and end dates for a specific bill. Information in the Customer Summary pertains
to activity within this timeframe only. These dates are approximately the same each month.
|
| Back to top of page
|
|
| Bill Date |
|
| The last day of your billing cycle, and your meter read date. It is also the last day
included in the charges on a particular bill.
|
| Back to top of page
|
|
| Connection Fee |
|
| A one-time fee required to start electric service at an address. Normally, it is included on
your first bill and is due by the Due Date specified.
|
| Back to top of page
|
|
| Current Bill |
|
| Amount due for electric charges based on usage during the most recent 30-day period.
This is only one component of the bill you pay. Instead, you pay the Total Amount Due. The Current Bill amount
includes the Customer Service Charge, Energy Charge, and Tax, but it excludes Late Fees, Surcharges, and any prior
unpaid balance. It reflects energy already consumed.
|
| Back to top of page
|
|
| Current Bill On Avg. Billing Plan |
|
| Amount due for customers on the Average Billing Plan during the most recent 30-day period.
This is only one component of the bill you pay. Instead, you pay the Total Amount Due. It includes the Customer
Service Charge, Power Cost Factor, Power Fuel Factor and Tax, but it excludes Late Fees, Surcharges, and any prior
unpaid balance.
|
| Back to top of page
|
|
| Current Meter Reading |
|
| Reading of kWh consumption for this bill. This reading is supplied by your Transmission and
Distribution Service Provider (TDSP) and should be conducted in person. Meter readings occur approximately every
28-34 days.
|
| Back to top of page
|
|
| Customer Service Charge |
|
| Monthly fixed fee of $5.34 to cover costs of billing, meter reading, equipment, administration,
and customer care. This is also called the Base Customer Charge.
|
| Back to top of page
|
| Deferred Payment Plan Balance |
|
| Unpaid balance (amount you owe from previous bills) that is billed in increments over time.
This is only one component of the bill you pay. Instead, you pay the Total Amount Due.
|
| Back to top of page
|
|
| Disconnect Fee |
|
| Amount charged by your Transmission and Distribution Service Provider (TDSP) to disconnect
your service (turn off power) at a particular location. This amount varies based on the type of disconnection.
It can not be waived.
|
| Back to top of page
|
|
| Distribution Company Charges |
|
| Amount charged for services (such as running new service wires, installing a meter, conducting
a voltage test, disconnecting or reconnecting service, or single-home power outage) provided by your Transmission and
Distribution Service Provider (TDSP). It may also be called Discretionary Charges. The amount is determined by that
provider, not TXU Energy.
|
| Back to top of page
|
|
| Due Date or Payment Due Date |
|
| The date by which TXU Energy should receive your payment to avoid any associated late charges. Late charges
are typically 5% of the amount you owe.
|
| Back to top of page
|
|
| Energy Charge |
|
| An amount equal to the electricity usage (kWh) multiplied by your rate, in addition to the
Power Fuel Factor and Power Cost Factor. kWh has the largest effect on your bill amount. This is only one
component of the bill you pay. Instead, you pay the Total Amount Due.
|
| Back to top of page
|
|
| ESI ID or Electric Service Identifier |
|
| A new identifier that the industry uses to uniquely identify your meter or guard light.
|
| Back to top of page
|
|
| Final Bill |
|
| The last bill for service at your location. It can be mailed to any address you request.
If you transfer service, the final bill amount will be seen twice. It will be mailed to the service address of
the old location, and it will be listed on the first bill of the new location as Prior Balance.
|
| Back to top of page
|
|
| Guard Light Amount |
|
| A predetermined monthly fee for electrical service to a guard light (outdoor light for
security purposes). This fee is based on the wattage or size (such as 75, 100, 150, 200, or 400 watt) of your
specific guard light.
|
| Back to top of page
|
| Guard Light Kilowatt-hours Used |
|
| A predetermined amount of electricity, expressed in kWh, that you are charged for your guard
light in a given month.
|
| Back to top of page
|
|
| Interest Applied |
|
| The 6% interest accrued on your original deposit amount. This amount is credited back to your
account each January. If you discontinue service before January, the interest returned will be pro-rated.
|
| Back to top of page
|
|
| Kilowatt-hours Used |
|
| The amount of electricity (kWh) used in a month. This is calculated by subtracting the prior
month's meter reading from the current month's meter reading.
|
| Back to top of page
|
|
| kWh (Kilowatt-hour) |
|
| The unit of electric energy for which customers are charged. It is also what determines
your electricity usage. kWh has the largest effect on your bill amount.
|
| Back to top of page
|
|
| Late Fee or Late Payment Charge |
|
| A fee that is equal to 5% of the balance (amount owed to TXU). It occurs when TXU Energy
has not received your payment by the Due Date.
|
| Back to top of page
|
|
| Meter (Meter Number) |
|
| The number identifying the meter at your service location (which may be your residence). A meter is
a device that measures your electricity usage.
|
| Actual |
| Usage determined by your Transmission and Distribution Service Provider (TDSP) reading the
meter in person at your service address.
|
|
| Estimated |
| Usage determined by an estimate of your past energy use or past history of your location. For
example, this may be done when your meter can not be located.
|
|
| Adjusted |
| Usage determined by an actual reading in person performed after an estimated read to make
sure the estimated read was accurate. This Adjusted read may occur close to the time of the Estimated read,
or it may occur at the next month's regular meter read date.
|
| Back to top of page
|
|
| Monthly Base Charge |
|
| Amount equal to the current bill's Energy Charge plus the Customer Service Charge. This
is only one component of the bill you pay. Instead, you pay the Total Amount Due.
|
| Back to top of page
|
|
| Mult (Multiplier) |
|
| This refers to a mechanism in the meter. Sometimes when a location has a high amount of
usage, the meter's numbers are required to turn numerous times. To prevent this, the mechanism slows down the meter.
To calculate actual usage, the kWh registered on this meter are multiplied by a number (also called the multiplier) to
determine the true usage.
|
| Back to top of page
|
| Payments |
|
| The total amount of funds TXU Energy has received up to the date a bill was generated.
|
| Back to top of page
|
|
| Power Cost Factor or PCR (Co-Generation Power Cost Factor) |
|
| Monthly fee to cover the cost of electricity generation at generation facilities. PCR = n x kWh
where n is a fixed number that is reviewed monthly but rarely changed. This fee is typically less than 1% of your
bill and is included in your Energy Charge.
|
| Back to top of page
|
|
| Power Fuel Factor |
|
| Monthly fee to cover the cost to purchase fuel for electricity generation. Power fuel
factor = n x kWh where n is a fixed number that is dependent upon the current cost of natural gas. It is
a number that is reviewed every six months and frequently changed. This fee may be half of your bill and
is included in your Energy Charge.
|
| Back to top of page
|
|
| Previous Bill or Previous Charges |
|
| The amount owed from your previous bill. This amount includes the Customer Service Charge,
Energy Charge, Tax, Late Fees, and Surcharges.
|
| Back to top of page
|
|
| Previous Meter Reading |
|
| Meter reading from the prior billing statement. This reading may be actual, estimated, or adjusted.
|
| Back to top of page
|
|
| Rate |
|
| Identifies your account's rate plan which determines the rate you are billed. Your rate plan
depends on your specific location.
|
| Back to top of page
|
|
| Sales Tax |
|
| State tax as set by the city of your service location.
|
| Back to top of page
|
|
| Statement Date |
|
| The date the bill was generated. Therefore, the bill covers the usage only to that date;
it does not cover the usage between that date and the date which you receive the bill.
|
| Back to top of page
|
|
| TDSP (Transmission and Distribution Service Provider) |
|
| The utility that owns or operates the equipment or facilities that transmits or distributes
electricity to your location. The TDSP is also responsible for reading your meter, and setting prices related to
your Disconnect Fee and Distribution Company Charges.
|
| Back to top of page
|
|
| Total Amount Due |
|
| Total amount that you pay to TXU. It includes the unpaid amount from your previous statement
plus the Total Current Charges (Customer service charge, Energy charge, Tax, and additional charges such as Late fees,
Surcharges, Deferred Payment Plan Balance).
|
| Back to top of page
|
|
| Total Current Charges |
|
| Amount equal to the Current Bill (Customer Service Charge, Energy Charge, Tax) plus additional
charges (such as Late Fees, Surcharges, Deferred Payment Plan Balance) for the most recent 30-day period. It is
only one component of the bill you pay. Instead, you pay the Total Amount Due.
|
| Back to top of page
|
|
|
